Closing Sales in Difficult Times for Sales Executives

Course Objectives
  • Overcoming barriers – developing a rapport
  • Interpersonal communication – approach
  • Effective listening and matching the customers’ needs
  • Gaining commitment and dealing with objections
  • Effective follow-ups
  • Taking ownership and effectively maintaining the customer relationship
  • Effective planning, preparation
  • Asking the right questions
Expected Outcome
  • Improved confidence in the sales
  • Improved approached and understanding of customers
Target Participants
  • Business development executives
  • Sales executives
Deadline to Apply
No of sessions
Time per session
Maximum no of delegates


Katrina Grech
Rachel Russell