Performance oriented conversations for leaders in Hospitality: the journey of feedback, goal setting, and disciplinaries.

Course Objectives
  • Understanding praise, criticism, feedback and discipline.

Expected Outcome

  • Dealing with different conversations
  • Learning how to give feedback on discipline and performance
  • Understanding negotiables vs non negotiables
  • Being comfortable with being uncomfortable
  • Understanding people development and growth and the different developmental styles
Target Participants
  • Aspiring Leaders
  • Leaders already in position
Deadline to Apply
No of sessions
Time (hrs) per session
Max no of delegates


Katrina Grech
Rachel Russell