LIST OF COURSES Sales Courses Sales for Business Development Managers – adapted to a difficult climateClosing Sales in Difficult Times for Sales ExecutivesMarketing Malta OverseasPresentation Skills for Salespeople – Gaining Confidence to stand up TallUpselling Skills for Restaurant Team MembersNegotiation Skills for Leaders and SalespeoplePRISM Neuro- Selling – Understanding your clients brain and helping them to see the value of experiences in MaltaPRISM Neuro- Selling for Travel Agencies and Wedding Organisers- Connecting with Clients’ Dream LEADERSHIP COURSES Defining your Leadership Story- Covid 19 Grow Don’t AdaptDiscover Your Inner ArmourResilience: How to Keep Going When the Going Gets ToughGetting your Leadership Foundations Right for Leaders and Business OwnersGetting your Leadership Foundations Right for Aspiring Leaders within HospitalityPresentation Skills for Leaders – Gaining Confidence to stand up Tall COACHING Personal Coaching to improve performance for all leadersPersonal Coaching: helping executives and leaders to get to their next stepCoaching Conversation skills for leadersCEO/Manager Coaching programmeElevate your game! – Revitalise your life Coaching ProgrammeExperience CoachingEmpowering your staff for Success – Becoming an on-the-job Coach VIRTUAL TEAMBUILDING Teambuilding – Friday QuizTeambuilding – 30 Days Motivational Daily BoosterTeambuilding – Virtual Treasure Hunt GENERAL COURSES Customer Centricity and Customer Excellence to deliver unique service in travel and hospitalityCustomer Care for Front Liners within HospitalityDealing with Stress in the Workplace – a survival skill for all leadersDealing with Stress in a Customer Facing RoleGuest/Customer Service for Hospitality ProfessionalsEmployee Engagement: The Supervisor’s Guide to Gaining and Sustaining CommitmentGetting it Right: Communication skills training for LeadersDeveloping Effective Communication Skills for Customer-Facing Roles “Time is of the Essence”- adopting time management skills for leadersAccountability for Better Leadership and Results in Hotel and Restaurant ManagementAccountability for Better Leadership and Results in Events OrganisingPerformance oriented conversations for leaders in Hospitality: the journey of feedback, goal setting, and disciplinariesPerformance oriented conversations for aspiring leaders: becoming comfortable with being uncomfortable ACCREDITED COURSES MQF Level 5 – NCFHE ACCREDITEDAward in Leadership & Management – Institute of Leadership Certificate in Leadership & ManagementDiploma in Leadership & Management Other Course categories Sales Leadership Coaching Team Building General Accredited